GAIN VISIBILITY INTO USER EXPERIENCE – FROM THE USER’S PERSPECTIVE

For IT operators and business owners, dynaTrace User Experience Management (UEM), part of Compuware APM, provides unprecedented visibility for superior, real-user monitoring and deep, fact-based insight into performance and user behavior. For the rst time, understand and manage real-user experience from a browser-click, through the web and application tiers, to the database, and back — for all users, all transactions, 24/7, down to the line of code. Anticipate and resolve issues before they impact users. Increase overall user satisfaction substantially.

HOW DYNATRACE UEM WORKS

dynaTrace UEM is the rst in a new generation of user experience management systems that uni es UEM and APM in a single, all-in-one system.

dynaTrace UEM is built atop an extendable PurePath-enabled platform so there is no integration to do when combining it with dynaTrace Production Edition, the leading continuous APM solution for demanding production environments.

dynaTrace UEM extends your visibility to the browser on every

JavaScript-enabled system, desktop or mobile. Get real, end-to-end information and optimize your applications.

Ultra-light and production-safe, dynaTrace’s patented PurePath Technology® captures timing and code-level context for all

transactions, end to end, from user click, across all tiers, to the database of record and back. With this exact, deep, atomic-level detail, PurePath allows for more accurate reporting, granular business transaction grouping, precise SLA management and the fastest path to root cause on the market.

Monitor your web application with out-of-the-box reports, to understand the user experience across the globe.

With its open and extensible architecture, dynaTrace UEM with

dynaTrace Production Edition is easy to incorporate into any existing production environment and quick to add value in a variety of ways for a variety of stakeholders.

DYNATRACE UEM BENEFITS

FULL VISIBILITY INTO REAL-USER EXPERIENCE

SPEED COMPLAINT RESOLUTION

Visualize real-user experience from the user perspective –monitor from the browser to the data center, all user interactions, including those that call external services like CDNs, ad networks, map services and more.

WEB 2.0 SMART

Is it a genuine complaint? Is it your application, ISP or external cause? Who else was affected? What’s the business impact? dynaTrace UEM provides all the answers. It captures every visit, 24/7, in production along with the exact click path. Search and nd

customer visits, even if you received complaints two weeks later.

In modern Web 2.0 applications, unique visibility into all pages, page actions and visits for further analysis, reporting and troubleshooting.