Study Guide - Management midterm
Chapter 1
What does POLC stand for?
Definition of management/Leadership
Seven different types of managers
3 major roles of managers
Difference between strategic, tactical and operational planning Triple bottom line
Difference between a group and a team
Chapter 2
Major limitation of early theories of management
Top 5 challenge trends in management
Top 5 solution trends in management
Globalization and cross-cultural communications
Importance of managers modeling ethical behavior in organizations Chapter 3
Definition of personality
Big 5 personality traits
Limitations of personality tests in selecting employees
Factors contributing to job satisfaction
Chapter 8
Definition of organizational culture
Different organizations with different cultures
Culture as an asset and a liability
Factors in the creation of an organization’s culture
Factors in the maintenance in an organization’s culture
Describe the process of changing culture
Chapter 9
Formal and informal leaders and examples of each
Traits associated with leadership
Four main leadership styles
Glass ceiling
Servant leadership
Authentic leadership
